Privacy policy

Privacy Policy

Last Updated: 28 June2024

GA2 Medical Sdn Bhd ("we," "us," "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use our services, or make a purchase from ga2medical.com (the "Site") or otherwise communicate with us (collectively, the "Services").

By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised Privacy Policy on the Site and update the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information from various sources, as outlined below. This information varies depending on how you interact with us.

What Personal Information We Collect

Information We Collect Directly from You:

  • Basic contact details including your name, address, phone number, and email.
  • Order information including billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information including username, password, and security questions.
  • Shopping information including items viewed, added to the cart, or wishlist.
  • Customer support information including details you provide in communications with us.

Information We Collect through Cookies: We automatically collect certain information about your interaction with the Services ("Usage Data") through cookies and similar technologies. This may include device information, browser information, network connection details, IP address, and interactions with the Services.

Information We Obtain from Third Parties: We may obtain information about you from third parties, such as vendors and service providers, who collect information on our behalf. This includes information from companies supporting our Site and Services, payment processors, and others.

How We Use Your Personal Information

We use your personal information for various purposes, including:

  • Providing and improving our Services.
  • Processing your payments, fulfilling orders, and arranging shipping.
  • Communicating with you about your account, purchases, returns, and other transactions.
  • Marketing and promotional activities.
  • Detecting, investigating, and preventing fraud and other illegal activities.
  • Ensuring security and fraud prevention.
  • Complying with legal obligations and enforcing our terms of service.

Cookies

We use cookies to enhance user experience, run analytics, and tailor our Services and advertising. Most browsers accept cookies by default, but you can set your browser to remove or reject cookies. Blocking cookies may impact your user experience and functionality of the Services.

How We Disclose Personal Information

We may disclose your personal information to third parties for various purposes, including:

  • Vendors and third parties who perform services on our behalf.
  • Business and marketing partners.
  • When you consent to our disclosure of certain information.
  • Affiliates within our corporate group.
  • In connection with a business transaction, legal obligations, or to protect our rights.

We have disclosed personal information in the past 12 months as set out in the sections "How we Collect and Use your Personal Information" and "How we Disclose Personal Information".

User-Generated Content

If you submit user-generated content to any public area of the Services, it will be public and accessible by anyone. We do not control who will access this information and are not responsible for the privacy or security of information you make publicly available.

Third Party Websites and Links

Our Site may link to websites or platforms operated by third parties. We are not responsible for the privacy or security of such sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children. If you are the parent or guardian of a child who has provided us with personal information, please contact us to request deletion.

Security and Retention of Your Information

We take measures to protect your personal information, but no security measures are perfect. We recommend not using unsecure channels to communicate sensitive information. We retain personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

  • Accessing and knowing details of your personal information.
  • Requesting deletion or correction of your personal information.
  • Opting out of certain uses or disclosures of your personal information.
  • Managing your communication preferences.

You can exercise these rights by contacting us using the details below. We may need to verify your identity before processing your request.

Contact Us

If you have questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please contact us at:

GA2 Medical Sdn Bhd

Kawasan Perindustrian, Sungai Puloh

No. 62, Jalan 5/KU6 42100 Klang SGR, Malaysia

Email: info@ga2medical.com